What are the best aspects of this product?
I think the platform is great and does its job fairly well. I haven’t used any other payment gateway aside from Authorize.net and PayPal so I can’t say it’s actually the best out there but so far it works well. It’s also secured. We are able to set up certain parameters to detect fraudulent activities.
What aspects are problematic or could work better?
There are instances when the money will not transfer to the account of our clients and we have to redo the process manually. If it happens outside of business hours and we are not able to address the issue immediately, it can compromise the business and we may lose the trust of clients.
What specific problems in your company were solved by this product?
We are using Authorize.net in addition to PayPal to provide our clients an option to deposit and they love it! Despite some glitches, these two payment gateways are both reliable in accepting credit card payments.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
N/A
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