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User review of Authorize.Net

Powerful custom payment option

- by Emma

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Authorize.net helps me to go to fledged app quickly and to refactor the code by using php sdk. We were able to expand our app in order to implement more aspects of e-commerce like refunds, user management and other. We are able to handle both web orders and phone/IVR system that provide order information. By using this product I can better understand the way thing work. We change out sales offer by including free trials, multiple payments and other solutions.

What aspects are problematic or could work better?

In my experience its customer service is very responsive and knowledgeable via phone especially if you have specific question, but when I faced an issue with some missing function in SDK the response took nearly a month and they didn’t even explained me in details what was I supposed to do.

What specific problems in your company were solved by this product?

We use Authorize.net to execute e-commerce request, to customize our application to the market and to provide best sales offer.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.