What are the best aspects of this product?
Authorize.net helps me to go to fledged app quickly and to refactor the code by using php sdk. We were able to expand our app in order to implement more aspects of e-commerce like refunds, user management and other. We are able to handle both web orders and phone/IVR system that provide order information. By using this product I can better understand the way thing work. We change out sales offer by including free trials, multiple payments and other solutions.
What aspects are problematic or could work better?
In my experience its customer service is very responsive and knowledgeable via phone especially if you have specific question, but when I faced an issue with some missing function in SDK the response took nearly a month and they didn’t even explained me in details what was I supposed to do.
What specific problems in your company were solved by this product?
We use Authorize.net to execute e-commerce request, to customize our application to the market and to provide best sales offer.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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