What are the best aspects of this product?
With AvaTax I don’t have to worry about compliance and ever changing tax laws and rates and tax calculations. You don’t need to have experience to use the program, and you can use it anytime and anywhere. It is time-saving product and does all the work when it comes to operating taxes.
What aspects are problematic or could work better?
I would like to see improvements in the search engine for exemption laws and regulations. To be more precise, I would like to find information for what State allows a drop ship exemption without a registration in the State, and to know which State allow multi-jurisdiction exemption certificate and a third party exemption certificate.
What specific problems in your company were solved by this product?
AvaTax is very beneficial when it comes to exemption certificate handling and what is acceptable in different States. We don’t need to hire someone to keep track of all taxes and tax changes in each State, country, city and other jurisdiction levels.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?