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Avangate Review

Avangate
Our score: 8.8 User satisfaction: 98%

What is Avangate?

Avangate is an enterprise software company that helps SaaS, software, and online services companies to manage global payments, digital commerce, and subscription billing for direct and channel sales. The application is backed by a cloud platform and helps digital businesses maximize customer value and expand global reach. More than 4,000 digital businesses in greater than 180 countries use Avangate including top brands such as Kaspersky, Bitdefender, HP Software, Absolute Software, and Brocade.

Overview of Avangate Benefits

Fast path to revenue: Avangate offers global payments and distribution, subscription billing, and integrated e-commerce to reduce waiting time for risk approval, merchant accounts, etc.

Maximum customer value: You can use advanced tools for automatic renewals. Minimizing passive churn affects 5-10% of revenues.

Expand market reach: You can sell in more than 180 countries with multi-currency, global payments, and an integrated affiliate network of more than 50,0000 partners who are focused on software and digital products.

Global Partner: Avangate is used by more than 4,000 SaaS and software companies worldwide, and has global infrastructure and footprint.

More benefits include:

  • You can sell more online
  • You can go live in days
  • It lets you increase channel sales
  • You can automate billing and renewals
  • It’s possible to optimize your commerce operations

Overview of Avangate Features

  • Affiliate Network
  • Channel Manager
  • Commerce Cloud
  • E-commerce Manager
  • Global Payments
  • Marketing and Merchant Services
  • Subscription Billing

Avangate Position In Our Categories

Because companies have unique business-related demands, it is sensible that they avoid preferring an all-in-one, ”best” business program. At any rate, it is troublesome to come across such application even among sought-after software systems.
The best step to undertake can be to list the numerous chief functions that need deliberation like critical features, pricing, technical skill aptitude of staff, company size, etc. Then, you must do your product research fully. Browse over these Avangate evaluations and explore each of the applications in your list in detail. Such all-encompassing research ascertains you circumvent ill-fitting apps and pay for the system that offers all the aspects your business requires.

Position of Avangate in our main categories:

TOP 50

Avangate is one of the top 50 Accounting Software products

TOP 50

Avangate is one of the 50 eCommerce Software products

TOP 20

Avangate is one of the top 20 Payment Gateway products

Avangate is also listed in the following subcategories:

Since each organization has specific business requirements, it is prudent for them to abstain from seeking a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a platform even among widely used software platforms. The intelligent thing to do would be to jot down the various vital elements that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Avangate Accounting Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth homework can make sure you discard ill-fitting applications and choose the app that provides all the features you need for business success.

How Much Does Avangate Cost?

Avangate Pricing Plans:

Free Trial

Avangate offers three editions:

Growth Edition – 3.99% + $0.99 (includes payment processing and merchant account fees)

  • Limited to 15K USD per month
  • Sell Online Rapidly
  • Accept Visa, MasterCard and PayPal Globally
  • Subscription Billing
  • Risk and Fraud Management
  • Email and Live Chat Support
  • USD or EUR Payout Currencies

Standard Edition – 4.9% + $2.5 or 8% (min $2.5) (includes payment processing and merchant account fees)

  • No Revenue Limit
  • Advanced Shopping Cart
  • 60+ Billing Currencies, 28 Payment Methods
  • Subscription Billing & Metering
  • A/B Testing and Lead Management
  • 50,000+ Affiliates
  • Phone, Email and Live Chat Support

Enterprise Edition – Custom Pricing

  • Includes everything in Standard Edition, plus:
  • Multi-Channel Digital Commerce
  • Advanced Subscription Billing
  • Complete Marketing Services
  • Managed Services and Support
  • Advanced Brand Experience
  • Integrated Distribution and Payments
  • Dedicated Expertise

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 1

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Avangate reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Avangate. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Avangate Comparisons

Avangate user reviews

How is it legal for such company to exist

Read full review >
Fredi Omarion
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 19.04.2019 Company Size: 1-10 Employees Industry: Animation

All in all Avangate provides great set of features and it is really helpful for our business

Read full review >
Vivian
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: 1-10 Employees Industry: Computer Software

Avangate takes care of everything

Read full review >
Leonard
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2018 Company Size: 1-10 Employees Industry: Internet

Thanks to Avangate we can sell our prodicts around the world

Read full review >
Suzanne
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Computer Software

Powerful ecommerce platform

Read full review >
Edwin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.05.2018 Company Size: More than 100 Employees Industry: Computer Software

What are Avangate pricing details?

Avangate Pricing Plans:

Free Trial

Avangate offers three editions:

Growth Edition – 3.99% + $0.99 (includes payment processing and merchant account fees)

  • Limited to 15K USD per month
  • Sell Online Rapidly
  • Accept Visa, MasterCard and PayPal Globally
  • Subscription Billing
  • Risk and Fraud Management
  • Email and Live Chat Support
  • USD or EUR Payout Currencies

Standard Edition – 4.9% + $2.5 or 8% (min $2.5) (includes payment processing and merchant account fees)

  • No Revenue Limit
  • Advanced Shopping Cart
  • 60+ Billing Currencies, 28 Payment Methods
  • Subscription Billing & Metering
  • A/B Testing and Lead Management
  • 50,000+ Affiliates
  • Phone, Email and Live Chat Support

Enterprise Edition – Custom Pricing

  • Includes everything in Standard Edition, plus:
  • Multi-Channel Digital Commerce
  • Advanced Subscription Billing
  • Complete Marketing Services
  • Managed Services and Support
  • Advanced Brand Experience
  • Integrated Distribution and Payments
  • Dedicated Expertise

What integrations are available for Avangate?

Avangate offers a robust array of app integrations through its API. You can set up the following types of integrations:

  • Integrate your brand and legacy marketing applications
  • More than 40 payment methods offered through API with Enterprise-level subscription
  • Your legacy CRM solution as well as third-party apps can be easily added with Avangate’s API nexus.

 

 

 

Avangate average rating:

Average score
4.9/5 (11 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Cora

PROS: Avangate offers great support and fast evolving APIs, flexibility and excellent reporting. Everything you need is in one place/system. The implementation of the system is responsive and its support team is supportive and always ready to help. I was amazed how the API meets our needs with its sophisticated integrations and how it fits with our back end.

CONS: We had some issues with the lack of some tools that we needed for the test environment, but they fixed the issue and implemented great tools for this purpose.

Reviewed 2 years ago

Read full review >

The least favorable review

PROS: They offer monetization platform. One of the worst out there, but they are all the same at teh bottom line.

CONS: They charge flat, irresponsible and careless about any litigation. They just throw in a few lawyers and rely on you giving up the claim.

Reviewed 6 months ago

Read full review >

More reviews from 11 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

How is it legal for such company to exist

Read full review >
Fredi Omarion
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 19.04.2019 Company Size: 1-10 Employees Industry: Animation

PROS: They offer monetization platform. One of the worst out there, but they are all the same at teh bottom line.

CONS: They charge flat, irresponsible and careless about any litigation. They just throw in a few lawyers and rely on you giving up the claim.

What do you think about this review? Great Poor

All in all Avangate provides great set of features and it is really helpful for our business

Read full review >
Vivian
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: I like its customizability and ease of implementation. Avangate allows us to integrate it with our licensing system and to customize the checkout pages the way we want. The affiliate management platform helps you to start doing marketing right away. The Avangate’s support service is very responsive and always willing to help.

CONS: There is nothing that I dislike about the service. All I can think of is its price, but on the other hand you get this product with great set of features, so at the end it is worth the price.

What do you think about this review? Great Poor

Avangate takes care of everything

Read full review >
Leonard
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Avangate covers all SaaS ecommerce needs, it is easy to set up and it is very intuitive software. We didn’t have to spend time for learning how to set up and use the program. We have focused on our product and our customers. This software helps us to grow faster.

CONS: We had some tools that we needed for the work-arounds, and we finally managed to pull through the scenario we needed, thanks to their tech support, they are really helpful.

What do you think about this review? Great Poor

Thanks to Avangate we can sell our prodicts around the world

Read full review >
Suzanne
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Being an international software vendor, we like the ability to sell our software online in different countries with different currencies, with languages support that is used by our customers. The interface is straightforward to use with useful features. We spent little more money to get our SalesForce integration set up, but it was reasonable. We have never regretted that we move to Avangate, because it cut our costs dramatically and wound up with new opportunities. Before Avangate, we were investing in various e- commerce implementations.

CONS: It supports only software, but not hardware device that we sell as an accessory to our management’s classroom software. We would like full responsive shopping cart design option, because it is very limited. Because of Avangate being based in Europe, the banks add extra charges to customer credit cards. Even though they were able to fix that problem, but it took awhile to get through the right people.

What do you think about this review? Great Poor

Powerful ecommerce platform

Read full review >
Edwin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.05.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: We use Avangate from the very beginning when only few vendors knew about this product. They offered great proposal and we couldn’t refuse. I have to say this is the best decision we have ever made for our ecommerce platform. Our platform is very flexible and more functional now. Its features are great optimization tools, they are great for customizing shopping carts and MyAccount. The program provides great reporting system and affiliate management. We have created trustful and beneficial relationships.

CONS: Their support team answers the request in a day, they are not quick in responding.

What do you think about this review? Great Poor

Great tools for ecommerce platforms

Read full review >
Chris
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.04.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Avangate is reliable, easy to set up and flexible solution that meets all our needs. These are the most important characteristics of Avangate. Also, it offers exceptional and customer oriented attitude, and provides great set of what you need to achieve your business goals. It offers tools that your customers will love to receive from you.

CONS: They constantly improve the software and updating new and useful features. There is nothing to dislike.

What do you think about this review? Great Poor

Avangate offers great affiliate programs

Read full review >
Troy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This product is easy to use and allows easy access for the services. We use Avangate for Affiliate Porgrams and management, and we are very satisfied with its services. When a customer purchase a product via affiliate link we get email notification immediately. Other programs I have used in the past required me to log-in in order to view this kind of statistic.

CONS: The process of loggin in in the website is not as cleas as the logging in to the affiliate portals. To be more precise, whenever I click the login button I get an error message that the email I use doesn’t exist, at first this was very frustrating and confusing but at the end I realized that I needed to login to affiliate portal. They need to insert a note in the login page.

What do you think about this review? Great Poor

Amazing tool

Read full review >
Flora
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: With Avangate we have flexible, easy to use and intuitive platform that meets our needs. Because of its flexibility the implementation is effortlessly. Its support service understands our business needs and they respond quickly to our requests and questions. The service is constantly improved, because of the fact that they add new features and technologies. I have to say that they have improved the API’s functionality.

CONS: This program is great and therefore I don’t have any complaints.

What do you think about this review? Great Poor

Great solution for eCommerce and great APIs

Read full review >
Cora
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: Avangate offers great support and fast evolving APIs, flexibility and excellent reporting. Everything you need is in one place/system. The implementation of the system is responsive and its support team is supportive and always ready to help. I was amazed how the API meets our needs with its sophisticated integrations and how it fits with our back end.

CONS: We had some issues with the lack of some tools that we needed for the test environment, but they fixed the issue and implemented great tools for this purpose.

What do you think about this review? Great Poor

Avangate takes care of the payment processing

Read full review >
Everett
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: With Avangate we can easily set prices for different currency, volume purchase. We are able to organize reports and to separate various software programs to different groups. We can easily manage interface templates and the promotion options. We use the multilingual shopping cart so we can sell the software in different countries. I love the integration with Google Analytics code, because we are allowed to keep track of sales and to figure out why some sales increase and other decrease. Great solution for medium and small-sized software companies.

CONS: They could implement user manuals for different languages.

What do you think about this review? Great Poor

Avangate takes care of the payment method and our websites

Read full review >
Lamar
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.12.2017 Company Size: 1-10 Employees Industry: Publishing

PROS: The clients that we have are from every place in the world which means that they are using different currencies and payment methods, and of course different languages. That means that the VAT procedures for the clients are becoming complicated by time and the time spent for it increases. Avangate takes care of everything and after a core research, it seems that it is the only service tailored for the needs of the EU based companies (and most gateways are US based). We have different sites like ArabicOnline, LearnOasis and Arabiya.de, and Avengate takes care for all of them. Support is fast and effective too and our clients have not had any problems with the gateway.

CONS: Some of the back office GUI could be more easy to use. Technically, it misses the third- party integration into major CMS.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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