A review of Avaya.

What are the best aspects of this product?

I like the fact that it's super simple to utilize. It has the ability to adapt to varying phone systems. User-friendly. It's what makes it so great!

What aspects are problematic or could work better?

To be honest. I don't have much complaints. The UI is simple. I never had problems with its features.

What specific problems in your company were solved by this product?

It seamlessly has integration with our current phone lines. The same goes for our software. It enabled us to house simple records for every call. Just about everything is connected together.

Are you a current user of this product?

Yes