MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Avaya Aura Call Center Elite
User review of Avaya Aura Call Center Elite

As an end-user, it’s actually powering our company phone system.

- by Roosevelt

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Phone is constantly working. It rings my smartphone even if I'm away from my desk. It lets me branch out my smarphone whenever I'm leaving. But it stays when on call.

What aspects are problematic or could work better?

The UI appears to be clunky on the phone. Althought it's not that big of a problem for me.

What specific problems in your company were solved by this product?

It's a big help for collaborative reasons. Great communication capabilities. It's making my phone functioning. Does a great job ringing my smartphone even if I'm away.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Outsourcing/Offshoring

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.