Easy to use, stable app!

What are the best aspects of this product?

Why do I consider Avaya the best program for communications? (1) It's efficient call routing feature; (2) its SM, SMGR, CMS AES, and other amazing components; (3) its optimized user-interface; and (4) its ability to create good and personalized reports. It's a robust and stable app.

What aspects are problematic or could work better?

None! It's perfect for us.

What specific problems in your company were solved by this product?

Call routing has always been a headache for us, but Avaya saved us from it!

Are you a current user of this product?

Yes