Every contact center needs this!

What are the best aspects of this product?

Anvaya Aura is a great stable product that is easily scalable and compatible with different platforms. It's also super easy to install. I love it!

What aspects are problematic or could work better?

EPMS portal can be improved since using it to generate reports requires food patience.

What specific problems in your company were solved by this product?

It basically provided our business with a higher level technology that solves our contact center problems.

Are you a current user of this product?

No