What are the best aspects of this product?
Avaya Aura's performance is way beyond standards. It has many amazing features! It has a reporting function and a contact analyzer. It has an AES, SM, and SMGR! It can manage conference calls and do call routing,
What aspects are problematic or could work better?
It's an excellent product, and I can't see anything wrong with it.
What specific problems in your company were solved by this product?
It solves the common disconnection issues in calls. It also helped us do better in call routing and in doing announcements.
Are you a current user of this product?
No
What is your company size?
N/A
What is your industry?
Airlines/Aviation
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