Avaza for Small Business

What are the best aspects of this product?

The best aspect we noticed initially was the ease of use. For a small business adapting to new programs can seem more difficult if something isn't as flexible.

What aspects are problematic or could work better?

The email to create task is a great feature, but has room for improvement.

What features/services would you like to see in future versions of this product?

We think a ticketing system would be beneficial. The email to create task is a great feature, but if it notified the team side of customer portal tasks as tickets and can be converted to a task would be ideal.

What specific problems in your company were solved by this product?

Using a unified platform for reporting, time tracking and project management.

Are you a current user of this product?

Yes