What are the best aspects of this product?
I tried other CRM tools over the years but I found Prophet easy to use to use and it makes great extension of Outlook. If you are using Outlook you won’t have any troubles and you won’t need any special trainings.
What aspects are problematic or could work better?
In the beginning the iPad version wasn’t good at all but now they have improved it and the mobile platform is simple, intuitive and easy to use. The truth is that I cannot use all desktop functionality but I still can do lot of other things through my mobile device.
What specific problems in your company were solved by this product?
We use this tool for contact and opportunity management, it provides us with simple way to capture data that is efficient for our business. We can easily make modifications by changing, deleting and adding fields.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Industrial Automation
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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