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Prophet CRM by Avidian Review

Prophet CRM by Avidian
Our score: 8.2 User satisfaction: 100%

What is Prophet CRM by Avidian?

Prophet CRM by Avidian is a system which integrates the familiarity and ubiquity of Outlook into all your CRM processes. What happens is that you are doing all your CRM tasks within the Outlook system. Whether sending emails, scheduling appointments, and making business notes, all these occur in Outlook, making such things simple and fast. Prophet CRM also merges your important information such as inbox, contacts, and schedules with opportunities, stages, and records. The merge will help businesses capture high quality data and analyze them for actionable insights.

Overview of Prophet CRM by Avidian Benefits

What makes Prophet CRM a viable CRM option for more than 150,000 businesses? Here are some of the benefits this system brings to the fray:

  • Avidian enables you to leverage customer relationship management right in Outlook.
  • A team of dedicated Avidian professionals installs and gets it adopted by the teams you need to grow your business.
  • Avidian offers a money back guarantee.

Overview of Prophet CRM by Avidian Features

  • Contact Management Right in Outlook
  • Automation of Repeatable Workflows and Tasks
  • Mobile CRM Support
  • Opportunities and Projects Management
  • Email Marketing
  • Real–time forecasts, trends, and time-based reports
  • Contextual Search in Outlook
  • Smart and Intuitive Dashboard

Prophet CRM by Avidian Position In Our Categories

Because companies have their own business-related needs, it is only wise they steer clear of going for an all-in-one, ”best” software product. Be that as it may, it would be almost impossible to stumble on such a software system even among sought-after software systems.
The reasonable step to undertake should be to spell out the different essential factors that require investigation like important features, price terms, skill competence of staff, business size, etc. Then, you should follow through your research thoroughly. Browse over some of these Prophet CRM by Avidian analyses and look into the other software programs in your list in detail. Such well-rounded product research ensure you take out poorly fit software products and buy the one which has all the features your business requires in growing the business.

Position of Prophet CRM by Avidian in our main categories:

TOP 200

Prophet CRM by Avidian is one of the top 200 CRM Software products

If you are considering Prophet CRM by Avidian it could also be a good idea to analyze other subcategories of CRM Software listed in our database of SaaS software reviews.

Each company has its own characteristics, and can require a particular type of CRM Software solution that will be designed for their company size, type of customers and staff and even individual niche they cater to. It's not wise to count on getting a perfect app that is going to work for every business no matter what their background is. It may be a good idea to read a few Prophet CRM by Avidian CRM Software reviews first and even then you should remember what the software is intended to do for your company and your employees. Do you require a simple and intuitive app with just elementary functions? Will you really use the advanced tools required by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a solid service that will fit your budget.

How Much Does Prophet CRM by Avidian Cost?

Prophet CRM by Avidian Pricing Plans:

Free Trial

Team

$55/month/user

Enterprise

$65/month/user

Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:

Team

  • Subscription: $55/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • Customizable contact management
  • Extend Outlook contact management to include company, opportunity, and product associations
  • Dynamic filtering, sorting, and reporting
  • Customizable dashboard
  • Mobile web and iPhone app clients
  • Cloud based hosting at no additional charge
  • Workflow management
  • Sales automation
  • Dynamic analytics reporting
  • Data sharing access management
  • Email tracking and sharing (requires Exchange or Office 365)
  • Extensive data integration options

Enterprise

  • Subscription: $65/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • All Team Features
  • Unlimited departments
  • Department specific templates, fields, and forms
  • Data and record sharing access management across departments
  • Automated notifications with Prophet Instant

User Satisfaction

Positive Social Media Mentions 98
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Prophet CRM by Avidian reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Prophet CRM by Avidian. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Prophet CRM by Avidian Comparisons

Prophet CRM by Avidian user reviews

If you are familiar with Outlook you won’t have any troubles in managing this solution

Read full review >
Jackie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2018 Company Size: More than 100 Employees Industry: Industrial Automation

This is one of the most customizable solutions I have ever worked with

Read full review >
Tammy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Financial Services

This is easy to use CRM solution and it has great customer service

Read full review >
Lawrence
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

This is wonderful software for business development activities

Read full review >
Allison
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.02.2018 Company Size: More than 100 Employees Industry: Construction

Brilliant software

Read full review >
Ricky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Education Management

What are Prophet CRM by Avidian pricing details?

Prophet CRM by Avidian Pricing Plans:

Free Trial

Team

$55/month/user

Enterprise

$65/month/user

Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:

Team

  • Subscription: $55/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • Customizable contact management
  • Extend Outlook contact management to include company, opportunity, and product associations
  • Dynamic filtering, sorting, and reporting
  • Customizable dashboard
  • Mobile web and iPhone app clients
  • Cloud based hosting at no additional charge
  • Workflow management
  • Sales automation
  • Dynamic analytics reporting
  • Data sharing access management
  • Email tracking and sharing (requires Exchange or Office 365)
  • Extensive data integration options

Enterprise

  • Subscription: $65/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • All Team Features
  • Unlimited departments
  • Department specific templates, fields, and forms
  • Data and record sharing access management across departments
  • Automated notifications with Prophet Instant

What integrations are available for Prophet CRM by Avidian?

Prophet CRM by Avidian supports integrations with the following business systems and applications:

  • Advantage CS™
  • Assistance Software®
  • BigMachines™
  • CallidusCloud®
  • Connexio™ Labs
  • Dropbox
  • e-conomic
  • Eloqua™
  • Epicor® 9
  • Exact Globe Next
  • Exact Synergy
  • ExactTarget®
  • FieldOne
  • FinancialForce
  • GoToWebinar®
  • HubSpot
  • Intacct®
  • Marketo®
  • MeetingMapper
  • Melissa Data Personator
  • Microsoft Dynamics™ AX
  • Microsoft Dynamics™ CRM
  • Microsoft Dynamics™ GP
  • Microsoft Dynamics™ NAV
  • Microsoft® Sharepoint
  • Microsoft® SQLServer®
  • MySQL
  • Netsuite
  • Nodus
  • OData
  • ODBC
  • ON24™
  • OneDrive
  • Oracle®
  • Oracle® PeopleSoft
  • Oracle® Siebel
  • Personify
  • QlikView
  • QuickBooks®
  • SalesForce®
  • SAP®
  • Silverpop
  • SmartFocus
  • Text

Prophet CRM by Avidian average rating:

Average score
5/5 (7 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Jermaine

PROS: There are lot of things that I like about Prophet CRM, first of all its support and knowledge center, the layout of the website with its FAQs and easy access to on-line and support. Also, I like the attention to details with the integration of Outlook and workflow offers access to information, this is extremely great when dealing with clients and prospects. It is flexible and it grows along with my business.

CONS: We had some issue with the installation at the beginning. Also, there is no way to toggle between the contact, company and opportunity manager, it requires me to open separate windows between managers. Furthermore, I cannot share my custom views with others and they need to include this option so we can collaborate better with each other.

Reviewed 2 years ago

Read full review >

The least favorable review

Rosie

PROS: It offers smooth integration with Outlook platform, we can easily teach other users on basic functions of the tool. The advanced functions are bit complicated but they are easy to learn and use. The tool is intuitive and its filtering functions are amazing and it allows us to operate mor eeffectively.

CONS: Some screens are locked down for additional customization. When it came to switching data from our previous CRM solution it was easy thing to do.

Reviewed 2 years ago

Read full review >

More reviews from 7 actual users:

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If you are familiar with Outlook you won’t have any troubles in managing this solution

Read full review >
Jackie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2018 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: I tried other CRM tools over the years but I found Prophet easy to use to use and it makes great extension of Outlook. If you are using Outlook you won’t have any troubles and you won’t need any special trainings.

CONS: In the beginning the iPad version wasn’t good at all but now they have improved it and the mobile platform is simple, intuitive and easy to use. The truth is that I cannot use all desktop functionality but I still can do lot of other things through my mobile device.

What do you think about this review? Great Poor

This is one of the most customizable solutions I have ever worked with

Read full review >
Tammy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I like how it implements well with Microsoft Outlook, it offers new way to stay in contact with my clients. I can use product tracking and keep records so I can create monthly reports. I’m amazed of its tech support service they constantly work on the product’s improvement and they are open to new ideas and suggestions. You can find lot of videos and demos about the product, you can try some tipes and trick on how to use it better.

CONS: In my opinion, the reporting is not simple to understand. It takes some practice create good looking reports and to implement some things.

What do you think about this review? Great Poor

This is easy to use CRM solution and it has great customer service

Read full review >
Lawrence
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

PROS: I’m amazed of this product’s customer support team, they are helpful and knowledgeable I get quick responses and friendly conversation with them. Having cloud-based CRM solution is huge relief. With this tool I can track correspondence which is extremely important, I can track down term, needs and experiences.

CONS: I’d like to see options where I can merge customers.

What do you think about this review? Great Poor

This is wonderful software for business development activities

Read full review >
Allison
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.02.2018 Company Size: More than 100 Employees Industry: Construction

PROS: I like the functionality with our existing software and controls. This tool uses Microsoft Outlook framework and it makes the software simple extension of our normal workflow and it doesn’t require trainings for new users because the app is extremely easy to use and intuitive. Also, the customer support team is the best, they provide wonderful attention to their clients and they are always willing to help.

CONS: There is small learning curve to how the Outlook interacts and sync with Prophet, but this is not issue or dislike.

What do you think about this review? Great Poor

Brilliant software

Read full review >
Ricky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: This is perfect product that works perfectly with Outlopk. Its interface allows us to track our sales performance. The support team is wonderful and whenever we face some issue they are quickly to respond, I like them because they are knowledgeable and always open to new suggestions.

CONS: The security built into our company slows down the product.

What do you think about this review? Great Poor

It makes pleasant experience

Read full review >
Jermaine
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2018 Company Size: 11-50 Employees Industry: Financial Services

PROS: There are lot of things that I like about Prophet CRM, first of all its support and knowledge center, the layout of the website with its FAQs and easy access to on-line and support. Also, I like the attention to details with the integration of Outlook and workflow offers access to information, this is extremely great when dealing with clients and prospects. It is flexible and it grows along with my business.

CONS: We had some issue with the installation at the beginning. Also, there is no way to toggle between the contact, company and opportunity manager, it requires me to open separate windows between managers. Furthermore, I cannot share my custom views with others and they need to include this option so we can collaborate better with each other.

What do you think about this review? Great Poor

This is great CRM solution in the market today

Read full review >
Rosie
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: More than 100 Employees Industry: Printing

PROS: It offers smooth integration with Outlook platform, we can easily teach other users on basic functions of the tool. The advanced functions are bit complicated but they are easy to learn and use. The tool is intuitive and its filtering functions are amazing and it allows us to operate mor eeffectively.

CONS: Some screens are locked down for additional customization. When it came to switching data from our previous CRM solution it was easy thing to do.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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