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User review of Prophet CRM by Avidian

This is easy to use CRM solution and it has great customer service

- by Lawrence

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I’m amazed of this product’s customer support team, they are helpful and knowledgeable I get quick responses and friendly conversation with them. Having cloud-based CRM solution is huge relief. With this tool I can track correspondence which is extremely important, I can track down term, needs and experiences.

What aspects are problematic or could work better?

I’d like to see options where I can merge customers.

What specific problems in your company were solved by this product?

It helps me to track correspondence with customers and relationship issues which is efficient for my business. This CRM manages all information which is great benefit for my business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Recreational Facilities and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.