What are the best aspects of this product?
ODB connection with engine diagnostics is a great feature when the modules functioned. They failed frequently with my older trucks. Other features are standard GPS tracking including speeding violations.
What aspects are problematic or could work better?
Does not work well with trucks that have modified wiring for snow plowing. My trucks all have snow plows and on some of them that appears to cause the units to fail. Azuga attempted to solve this problem by rotating new units to my vehicles but they continued to fail. When I was forced to cancel the service Azuga charged me for early termination.
What features/services would you like to see in future versions of this product?
Improved reliability in older trucks.
What specific problems in your company were solved by this product?
Engine diagnostics when the service functioned. Too many issues were created by the failure of the trackers to work.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?