Excellent and affordable customer service software

What are the best aspects of this product?

AzureDesk is simple yet flexible software made for customer service purposes. I tried its trial version and I was really satisfied form it. The company and the software is quite new but they know their job and they work their best to provide us with everything we need. Its team provides great help desk and this is what I’ve been searching for. I had some issue with some feature and they instantly helped me to solve it. I recommend this product to everyone.

What aspects are problematic or could work better?

To be honest, I haven’t found some huge issues within the software, but, I would like if they could work on the loading speed of the ticket page, it really takes more time than other pages.

What specific problems in your company were solved by this product?

I work in educational institute, and we were searching for a software that provides customer service application and a software that is affordable. Thankfully, we have found the AzureDesk with great price and it really does its job.

Are you a current user of this product?

Yes