Excellent tool to help manage support tickets

What are the best aspects of this product?

From day one the team over at AzureDesk have been extremely helpful. They are always very responsive to requests and happy to have a Skype session at short notice if any issues arise. Their product has constantly been on the improve and the team here are thoroughly enjoying the ease of using a powerful and simple ticket management tool.

What aspects are problematic or could work better?

Better compatibility for Firefox and mobile devices.

Are you a current user of this product?

Yes