Reasonably priced for an exceptional software.

What are the best aspects of this product?

Price was really a decisive factor in our decision of using Backlog being a small company. There are many more practical options, but these cost five to ten times more expensive.

Backlog's easiness has great benefits, such as personnel who aren't experienced with systems that manage products can quickly adapt as it does not demand professionally trained people and the program also does not have many selections. It is very user-friendly. Nulab continues to add even more functionality that we love using.

What aspects are problematic or could work better?

The easiness of the program has its advantages and disadvantages - although it is perfect for novice users, we've encountered the app's restrictions as we are getting accustomed to it. It would have been great if we can transfer issue tickets from one project to the other, make user groups that can not add issue tickets, enable required fields when adding tickets and many more.

What specific problems in your company were solved by this product?

We mainly use the app's project management, bug tracking and development. We have also begun using the Gannt charts to establish our program route map and review growth and change goals on an ongoing basis.

Are you a current user of this product?

Yes