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Backlog Review

Backlog
Our score: 9.0 User satisfaction: 98%

What is Backlog?

Backlog is a project management software exclusively designed for all the teams involved in software development: Development, Marketing, Design, IT and Production. It is a cloud-hosted platform with an on-premise option.

As an all-in-one project management solution, Backlog aims to improve collaboration, coordination, and communication between developers and non-technical team members by taking care of the essential aspectstracking of projects, issue monitoring, and task management.  It enables users to organize tasks in one place and assign them to other teams.

Tracking the overall progress of a project across teams and sending of feedback are also made easier. Gantt, Burndown charts, and Git not only offer greater visibility of the projects but also improve productivity with Gantt and Burndown automatically generating progress reports that have all the details necessary to keep project managers on top of ongoing projects. With Git also included, development team members can create their own repositories on the Backlog system.

Furthermore, Backlog allows development teams to easily track issues or bugs with each report being automatically directed to team members assigned and equipped to handle a specific issue. Development team members will be able to collaborate to resolve bugs with the ability to comment within each issue, of which the team members involved will be notified automatically. Collaboration is also promoted by the software when it comes to reviewing and improving a code. Developers will be able to propose changes to a code and initiate a discussion on its new features with their colleagues. Backlog is also equipped with tools that help users organize and share project details, as well as, facilitate project planning.

Overview of Backlog Benefits

While tracking the progress of a project is one of the primary features of Backlog, it also hosts other features and functions that you can utilize to your full advantage:

Task Management

Keep an organized project workflow by creating task hierarchy. The project tracking software not only has the capability of splitting up projects into main tasks but also creating subtasks within a project. Subtasks can be divided among team members and create checklists to keep track of start and due dates, progress status and other updates, project milestones, categories, and other custom fields.

As an example, if the teams are working on a task about creating an updated budget planner feature for a website, this task can be split into subtasks. Thus, a member of the design team will be in charge of creating the new User Interface design (UI) for the budget planner feature. A development team member will implement and test the UI design, and the subtask for a marketing team member can be the writing of release blog and email for such a feature.

As subtasks are assigned to team members, users can easily track the progress of their entire project. They can set deadlines and notify the team members for any updates on their tasks. Through the aid of  Gantt Charts, users will be able to see the statuses of the tasks and task owners, all in one place.

Gantt and Burndown Charts

Take full advantage of Gantt and Burndown charts for tracking projects with details including completion dates, ongoing tasks, and assigned team members readily available and reports from both charts automatically generated. Project managers also have the authority to update due dates, assignees, and other project details from Gantt charts.

Git 

Development team members can create their own repositories on Backlog using Git.

Role-Based Access

Manage users by allowing different access levels based on the role of a user in a project, as well as create teams.

Quick and Organized Issue-Reporting

Users can report issues by using web forms or setting up a unique email address for this function. Once a report is sent, a ticket will be automatically created and assigned to team members dedicated to handle the issue being reported.

Knowledge Sharing

Backlog allows you to create wikis that are accessible to team members. These wikis can serve as collaborative tools as users can utilize them to share information and organize project details. Wikis can be edited and downloaded by team members. When there are changes made to wikis and if new project details are added,  notifications will be sent to the team members involved.

Backlog also allows users to collaborate on their codes. They can easily track all the changes made to their code and review them. Users can add comments in line with a code, inviting discussions among team members. Hence, they will be able to optimize their code and release high-quality software.

File Sharing

Keep your project files in one location and easily attach them to comments for the assigned team members to access. There is also the option of uploading project files to folders specifically created for a team, project, issue, etc.

Jira and Redmine Importer

Migrate your data from Jira or Redmine with Backlog’s step-by-step instructions on how to successfully do so.

Accessibility

Although primarily web-based software, Backlog can be downloaded as a mobile application compatible with both Android and iOS devices. Backlog’s mobile application not only allows you to access, create, and update tasks, it also automatically syncs with your web-based workspace. And if your team would like to have more security control, this software is also available on-premise.

Security

Keep vital information protected by setting up IP restrictions to manage and monitor workspace access.

Cost-Effective

Backlog offers a selection of plans including a free version for single projects and self-hosted enterprise plan. The rest of the plans can offer hosting for unlimited projects with unlimited storage and a 30-day free trial period and option of monthly or annual payment scheme.

Overview of Backlog Features

  • Project Management
  • Track Project Progress
  • Task Management
  • Tasks into Subtasks
  • Prioritization
  • Work Requests
  • Gantt Chartts
  • Burndown Charts
  • Git GRaph
  • Wikis
  • Collaborate on Code
  • Team Collaboration
  • Prioritization
  • Version Control
  • File Sharing
  • Bug Tracking
  • Milestones
  • Custom Fields
  • Notifications
  • Private Repositories

What Problems Will Backlog Solve?

Problem #1: Confusion and miscommunication among team members.

Solution: Get everyone on the same page with better communication. Companies can manage all their projects in one single place that is accessible to everyone within the organization. Everyone can have access to the most updated information on the status of a project. Using Backlog also drastically reduces the number of emails and instances of missed emails.

Problem #2: Meeting project and task deadlines.

Solution: Users improve their workflow and stay on track with the project’s deadlines. Clear due dates and progress tracking assist with better managing tasks.

Problem #3: Central storage of critical information.

Solution: All information pertaining to projects can be stored in the wiki or the relevant tickets. These can include images, videos, and links. For example, documents are often updated and the team will always have easy access to the most updated version and previous versions.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Backlog Position In Our Categories

Because businesses have particular business-related requirements, it is practical they abstain from deciding on a one-size-fits-all, “perfect” software system. Just the same, it would be almost impossible to try to chance on such an app even among well-known software solutions.
The practical thing to do is to list the several major functions which necessitate examination like essential features, pricing, skill levels of staff, organizational size, etc. Thereafter, you should perform your research fully. Have a look at some Backlog analyses and check out each of the applications in your shortlist more closely. Such detailed research guarantee you take out mismatched software products and buy the one which delivers all the tools your business requires to achieve growth.

Position of Backlog in our main categories:

TOP 10

Backlog is one of the top 10 Communications Software products

TOP 50

Backlog is one of the 50 Project Management Software products

TOP 10

Backlog is one of the top 10 Workflow Management Software products

Backlog is also listed in the following subcategories:

Each company is different, and can require a special Agile Project Management Software solution that will be adjusted to their business size, type of customers and employees and even particular industry they cater to. You should not count on finding a perfect solution that is going to be suitable for each business regardless of their background is. It may be a good idea to read a few Backlog Agile Project Management Software reviews first and even then you should keep in mind what the service is supposed to do for your company and your employees. Do you require an easy and intuitive solution with only basic functions? Will you really use the complex functionalities needed by experts and large enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable software that will fit your budget.

How Much Does Backlog Cost?

Backlog Pricing Plans:

Free Trial

Backlog Free Plan

Free

Backlog Starter Plan

$35/month

Backlog Standard Plan

$100/month

Backlog Premium Plan

$175/month

Backlog Enterprise Plan

$1,200/year

Backlog offers several SMB and enterprise pricing plans for users to choose from:

Backlog Free Plan $0/month

  • Free Forever
  • Up to 10 Users
  • 1 Project
  • 100 MB Total Storage

Backlog Starter Plan – $35/month or $350/year

  • Up to 30 Users
  • 5 Projects
  • 1 GB Total Storage

Backlog Standard Plan – $100/month or $1,000/year

  • Unlimited Users
  • 100 Projects
  • 30 GB Total Storage

Backlog Premium Plan – $175/month or $1,750/year

  • Unlimited Users
  • Unlimited Projects
  • 100 GB Total Storage

Backlog Enterprise Plan $1,200 to $8,500/year

  • 20 to 300 users
  • Unlimited projects
  • Unlimited storage

User Satisfaction

Positive Social Media Mentions 127
Negative Social Media Mentions 3

We realize that when you make a decision to buy Agile Project Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Backlog reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Backlog. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Japanese

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Backlog pricing details?

Backlog Pricing Plans:

Free Trial

Backlog Free Plan

Free

Backlog Starter Plan

$35/month

Backlog Standard Plan

$100/month

Backlog Premium Plan

$175/month

Backlog Enterprise Plan

$1,200/year

Backlog offers several SMB and enterprise pricing plans for users to choose from:

Backlog Free Plan $0/month

  • Free Forever
  • Up to 10 Users
  • 1 Project
  • 100 MB Total Storage

Backlog Starter Plan – $35/month or $350/year

  • Up to 30 Users
  • 5 Projects
  • 1 GB Total Storage

Backlog Standard Plan – $100/month or $1,000/year

  • Unlimited Users
  • 100 Projects
  • 30 GB Total Storage

Backlog Premium Plan – $175/month or $1,750/year

  • Unlimited Users
  • Unlimited Projects
  • 100 GB Total Storage

Backlog Enterprise Plan $1,200 to $8,500/year

  • 20 to 300 users
  • Unlimited projects
  • Unlimited storage

What integrations are available for Backlog?

Backlog support the following integrations:

  • Slack 
  • Jenkins
  • Google sheets
  • Import from Jira and Redmine
  • Cacoo
  • Typetalk
  • iCal
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Reviewed By Jenny Chang
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