What are the best aspects of this product?
It has to be how intuitive and integrated the system is! If I'm willing to learn, BambooHR will teach me. My goal in choosing BambooHR was strictly for use as a data base. In addition, it has turned out to be a reminder of special events, a staffing partner, and an e-file cabinet.
There is a learning video for everything. And, if I can't find the right one in BambooHR, I find it on youtube. So, essentially I get instant service!
As (if not more) important is how BambooHR treats me as their customer. They are ultra responsive. They know what they are talking about and, if they can't answer the question, they find a resource. They know their product!
Oh, and the reports, I love the ability to pull together reports. It could not be easier.
What aspects are problematic or could work better?
I wouldn't say I "dislike" anything; however, it would be nice to have a performance management piece.
What specific problems in your company were solved by this product?
Our company is all about its people, so my job in Human Resources is to do whatever it takes to keep them happy. We have an awesome group, so it's what I love to do. However, until bringing in BambooHR all employee data was stored in files. A few Excel spreadsheets floated around, but no one had the full picture. That's what BambooHR does -- it allows us to have the full picture in nothing flat!
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year