Their customer support and HR system is great!

What are the best aspects of this product?

Lots of things to love with this software. It comes with employee data out-of-the-box. Reporting is nice. Comes with flexible Time Off Policies. The Access Levels adds a nice a twist to the typical User and Group management. Benefits management is fantastic. Great onboarding and offboarding processes.

What aspects are problematic or could work better?

I find their Time Off Policies to be flexible. Thing is, it involves a bit of learning curve. There's not enough to learn during the implementation process. Certain fiels are way too linked to the U.S. When you've got offices in different parts of the globe, you don't need something like this. This isn't professional version. Thankfully, you can hide fields that you don't want easily.

What specific problems in your company were solved by this product?

Vacation and time off management made things easy especially with different laws and countries that you'd have to deal with. I like their employee data management. Great onboard and offboarding activities as well.

Are you a current user of this product?

Yes