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Bandwidth Review

Bandwidth
Our score: 8.7 User satisfaction: 86%

What is Bandwidth?

Bandwidth is a modern API platform that empowers your voice, messaging, and 9-1-1 services from the cloud. With it, you can minimize your expenditures by removing the intermediary from your transactions, as you have full control over your communications. Most especially, Bandwidth empowers your operations by enabling maximum network connectivity for around-the-clock engagement with your customers. The solution further ensures supreme uptime with its 24/7 network monitoring, thus ensuring that issues are resolved before they affect processes. On top of that, Bandwidth is continuously engaged in research to enhance service quality for you to utilize only the excellent communication platform in building a rapport with your target market.

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Overview of Bandwidth Benefits

Enriched Applications

Bandwidth is a communications API platform that is trusted by some of the premier brands around the world. That is because the solution abstracts the need for an intermediary that only raises the costs of development and deployment. It even offers a wide range of use cases from hyper-security to mass SMS marketing and call tracking. As such, you can boost your development and transform the way your clients interact with your applications with a robust API platform.

Enterprise-scale Telephony

Bandwidth has a vigorous carrier network and a set of versatile APIs that afford you the flexibility you need to scale operations. The platform even provides a strong connection with SMS and voice for you to provide customers different ways of getting in touch with you, thereby creating an omnichannel experience. Additionally, the solution powers your business by letting you tap hot leads in real time. This way, you have a competitive edge that lets you attract more customers than your business rival.

Expanded Network Management

When you need to provide millions of phone numbers, Bandwidth can offer help. The platform enables in-app phone number ordering, which makes the acquisition a seamless process. More than that, it integrates porting to tune your experience. With this, you have access to the tools you require at all times.

Integrated 9-1-1 Servicing

With Bandwidth, you can respond to emergencies efficiently. By integrating its API with your telecommunications network, you can pinpoint the location of callers within seconds. Because of this, assistance can deploy faster.

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Overview of Bandwidth Features

  • Inbound & Outbound Voice Calls
  • Toll-free Voice
  • Voice API
  • SIP Trunking
  • SMS API
  • MMS API
  • Group Messaging API
  • A2P Messaging
  • Toll-free SMS
  • Two-factor Authentication
  • SMS Gateway
  • 9-1-1 Access Dynamic Location Routing
  • Address Verification
  • Virtual Phone Numbers
  • Number Porting

Bandwidth Position In Our Categories

Since businesses have distinct business demands, it is practical that they avoid adopting a one-size-fits-all, ideal business program. Still, it would be hard to find such application even among well-known software solutions. The logical thing to undertake is to tabulate the different major functions which demand careful thought including major features, price terms, skill levels of the users, organizational size, etc. After which, you must conduct your research thoroughly. Browse over some of these Bandwidth evaluations and explore the other solutions in your shortlist in detail. Such comprehensive product research ensures you drop unfit software solutions and subscribe to the one which meets all the features your company requires.

Position of Bandwidth in our main categories:

TOP 50

Bandwidth is one of the top 50 Application Development Software products

If you are considering Bandwidth it may also be beneficial to check out other subcategories of Application Development Software gathered in our database of SaaS software reviews.

There are popular and widely used applications in each software category. But are they automatically the best fit for your company’s special needs? A market-leading software product may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few Bandwidth Application Development Software reviews and mull over the factors that you want in the software such as the fees, main functionality, available integrations etc. Then, choose a few apps that fit your needs. Try out the free trials of these apps, read online reviews, get information from the vendor, and do your homework systematically. This in-depth research is certain to assist you choose the best software application for your organization’s unique requirements.

How Much Does Bandwidth Cost?

Bandwidth Pricing Plans:

Free Trial

Phone Number

$0.35/line/month

Inbound Calling

$0.0055/minute

Outbound Calling

$0.01/minute

Inbound Messaging

Free

Outbound Messaging

$0.005/message

High Volume & Enterprise

Contact vendor

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What are Bandwidth pricing details?

Bandwidth Pricing Plans:

Free Trial

Phone Number

$0.35/line/month

Inbound Calling

$0.0055/minute

Outbound Calling

$0.01/minute

Inbound Messaging

Free

Outbound Messaging

$0.005/message

High Volume & Enterprise

Contact vendor

Bandwidth supports voice, messaging, and 9-1-1 and offers phone numbers. It has differing enterprise pricing for each, which you can find below.

Baseline

Phone Number – $0.35/line/month

Inbound Calling – $0.0055/minute

Outbound Calling – $0.01/minute

Inbound Messaging – Free

Outbound Messaging – $0.005/message

 

High Volume & Enterprise – request a custom quote

  • More than 100,000 Messages per Month
  • More than 100,000 Voice Minutes per Month
  • Thousands of Phone Numbers

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 4

We realize that when you choose to buy a Application Development Software it’s important not only to find out how experts evaluate it in their reviews, but also to discover if the real users and companies that bought this software are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Bandwidth reviews across a broad range of social media sites. The data is then displayed in a simple to understand form indicating how many users had positive and negative experience with Bandwidth. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bandwidth?

Bandwidth can integrate with the following platforms:

  • Rover
  • RingCentral
  • Arlo
  • Zoom
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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