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User review of Base CRM

Excellent CRM

- by Michelle

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love that Base CRM’s layout is easy to navigate. I can set up my pipeline any way I want. The email integration is smooth. I can easily add leads, contacts, and deals, and add documents to each contact and deal. Finally, it is easy to customize the app for our needs.

What aspects are problematic or could work better?

Base CRM offers a few similar features that are unnecessary, for example, Tasks and Appointment, and Leads and Contacts. I know they are different but they create a lot of extra work for me.

What specific problems in your company were solved by this product?

We use Base CRM to track clients. The app provides excellent task reminders. W e take notes and use them to close deals.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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