- Home CRM Software Bearbook Great CRM to have for prospecting as well as increase sales.
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User review
of Bearbook
Great CRM to have for prospecting as well as increase sales.
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by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
There are lots of reasons to love this platform. Mainly It can actually help in closing deals with clients. build with good UI and its dashboard is impressive for analysis sales statistic.
What aspects are problematic or could work better?
All over wor good with integration but suggest add some more app in the integration section.
What features/services would you like to see in future versions of this product?
Integration with some less popular app. I'm not surviving with cons but it could better for all user.
What specific problems in your company were solved by this product?
We easy increasing our sales because of now we easily followup customers and turn the inquiry into business sale so bearbook is helpful for us.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$0
What is your total annual cost for using this product?
$130
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
10% Discount
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management very good
4
Contract Management amazing
5
Pricing Management very good
4
Email Marketing amazing
5
Order Management amazing
5
Campaign Management ok
3
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API very good
4
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations ok
3
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Collaboration Features very good
4
Dashboard amazing
5
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support amazing
5
Customization very good
4
File Management ok
3
Language Support amazing
5
Security amazing
5
