One of the best e-commerce platform that I have worked with in terms of functionality and features.

What are the best aspects of this product?

I consider BigCommerce as one of the most developed apps that are meant for e-commerce. As a first time user, I didn't have a hard time learning how to use it. It comes with a lot of tutorial videos and online forums that I can use whenever I need help. Their CS team has always been amazing and supportive, so I'm giving them credit for this application's success.

What aspects are problematic or could work better?

Shopping can be a little troublesome for online customers. There seems to be an issue in changing the type of currencies for each transaction type. The customers would have to set this feature at the beginning of each purchase transaction. So it can be a thorough process if you are about to switch currencies for each transaction. However, this seldom happens, so I guess that it’s not much of an issue to worry about.

What specific problems in your company were solved by this product?

I can organize my shopping cart and check out the page by making it more user friendly. I was able to upgrade my user interface and upload more interesting content.

Are you a current user of this product?

Yes