Price

$29.95

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Bigcommerce REVIEW

Shopping Cart Software

10 user reviews
USER SATISFACTION 96%
OUR SCORE 9.2
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bigcommerce.com

What is Bigcommerce?

Bigcommerce is an e-commerce solution that offers businesses with the tools and functionalities to set-up and operate an online store. With its wide selection of customizable templates, users can come up with their own designs and integrate the aesthetics of their company or brand. Aside from selling physical and/or digital goods, Bigcommerce also comes with marketing features to help users reach out to their customers and expand their client base as well as partnerships with shipping and delivery services.

Overview of Bigcommerce Benefits

Why choose Bigcommerce? Here are some good reasons:

  • Create an online store that carries your brand and then apply its easy-to-use features to turn visits and leads into sales.
  • Choose from Bigcommerce’s vast selection of responsive themes (free and premium) and e-commerce templates built for mobile selling, then customize with its easy editor.
  • Add your products and services easily and then customize each item with high-resolution photos (with zoom).
  • Optimize your store checkout with the most effective checkout practices.
  • Be in control over your inventory and gain access to real-time information. You can also ship items right from your control panel.
  • Advance your business further with valuable insights derived from reliable and detailed e-commerce analytics.

Faster results, superior ROI: Since Bigcommerce is a cloud-based solution, you no longer have the burden of owning infrastructure. Go to market time is on average 1/2 that of an on-premise platform like Magento, and total cost of ownership is 1/4 the cost. Money previously spent on hardware, hosting and maintenance can be reinvested in the business and tech teams can focus on higher-impact projects than fixing broken code and deploying patches and updates.

Flexible customizable SaaS: Our open architecture enables you to seamlessly connect with critical business software – Bigcommerce offers one-click integrations, as well as powerful APIs and webhooks to build integration from scratch. Unlike competing platforms, Bigcommerce doesn’t limit API calls. Additionally, the platform’s strategy differs here from Shopify; the vendor believes in building an open platform, so you have the power of choice to integrate your own payment provider and Point of Sale, instead of pointing you to Bigcommerce’s home-grown solution.

Extraordinary shopping experience: The Bigcommerce theme framework is brand new and contains the bleeding-edge of site design capabilities. The application offers beautiful easy-to-customize themes with drag and drop content blocks (Instagram feed, featured single product, blog featurette etc. and highly-optimized one-page checkout. For customers customizing their sites, developers don’t have to learn proprietary languages like Shopify’s Liquid — they can code in popular Handlebar languages. Developers will be delighted to know Bigcommerce offers local staging environments (preview changes across desktop and mobile displays using real-time catalog without pushing updates to your live store). Merchandisers will love that they can also personalize the storefront based on shopper behavior and purchase history.

Hub for all your sales channels: Bigcommerce unifies all aspects of commerce with Bigcommerce Channel Manager, an area where you can discover and connect to new sales channels. We sync product information, orders and inventory across channels so you no longer have to work in multiple interfaces to sell on multiple channels. Bigcommerce partners with social networks Facebook, Pinterest, and Twitter to offer access to “social buy buttons” and it is closely partnering with Amazon to build a market-differentiated native integration.

A complete all-in-one solution: From conversion tools, to shipping functionality, to flexible promotions and discount rules, Bigcommerce offers all the capabilities you need to run a successful business built right in it, without the need to pay for dozens of apps for basic functionality.

Overview of Bigcommerce Features

  • Website Builder
  • Domain name
  • Secure shopping cart
  • Product catalog
  • Payment gateway
  • Marketing tools
  • Hosting & Security
  • Images & Photos
  • Delivery/Event Dates
  • Social Media Marketing
  • Products & Merchandising
  • Shopping Comparison Engines
  • Product Options & Bundling
  • Shipping
  • Reporting & Analytics
  • Mobile-optimized store
  • SEO
  • Analytics
  • RESTful API
  • Multi-Currency Support
  • Dropshipping & Warehouse
  • Customers & Groups
  • Configurable Fields
  • In-Store Search
  • Inventory Management
  • CMS
  • Returns System (RMA)

What Problems Will Bigcommerce Solve?

Bigcommerce’s core offering is best suited for “mid-market merchants” or those between $1M-$50M. The application is also a good fit for fast-growing aspirational brands between $50k-$1M. Bigcommerce’s top verticals are Clothing, Shoes Accessories, Jewelry, Health & Beauty, Sports & Outdoors, Home & Garden, and Electronics. Bigcommercie is a much friendlier platform for marketers and business managers compared to open-source platforms like Magento, because its user experience is intuitive and it doesn’t require touching any code to run promotions and campaigns or change business settings. As a result, business managers can self-serve much more easily, are more efficient, and don’t have to rely on their technical counterparts.

Awards & Quality Certificates

Bigcommerce Position In Our Categories

Position of Bigcommerce in our main categories:

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10

Bigcommerce is one of the top 10 eCommerce Software products

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10

Bigcommerce is one of the top 10 Shopping Cart Software products

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10

Bigcommerce is one of the top 10 Website Builder Software products

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10

Bigcommerce is one of the top 10
eCommerce Software products

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10

Bigcommerce is one of the top 10
Shopping Cart Software products

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Bigcommerce is one of the top 10
Website Builder Software products


If you are interested in Bigcommerce it might also be beneficial to investigate other subcategories of Best eCommerce Software listed in our database of SaaS software reviews.

Every business is different, and may need a special eCommerce Software solution that will be designed for their business size, type of clients and staff and even specific industry they support. It's not wise to count on finding an ideal app that will be suitable for each business regardless of their history is. It may be a good idea to read a few Bigcommerce reviews first and even then you should pay attention to what the service is supposed to do for your business and your staff. Do you need an easy and straightforward solution with only basic functions? Will you actually make use of the complex functionalities required by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a solid solution that will fit your budget.

How Much Does Bigcommerce Cost?

Bigcommerce Pricing Plans:

Standard – $29.95/month

  • No transaction fees
  • Unlimited Products
  • Unlimited Storage
  • Unlimited Bandwidth
  • Sales Channels
  • Responsive website
  • Single page checkout
  • Apple Pay
  • Coupons, discounts & gift cards
  • Shipping label discounts
  • Real time quotes
  • Professional reporting tools
  • Blog
  • Product ratings & reviews
  • Free sitewide HTTPS and dedicated SSL
  • Available ShipperHQ shipping rules engine
  • 24/7 live agent support
  • Optional special credit card rates from PayPal powered by Braintree
  • Plan pricing good for up to $50K online sales per year

Plus – $79.95/month or $71.95/month (billed annually)

  • All Standard features, plus:
  • Customer groups & segmentation
  • Abandoned cart saver
  • Plan pricing good for up to $150K online sales per year

Pro – $249.95/month or $224.95/month (billed annually)

  • All Plus features, plus:
  • Google customer reviews
  • Faceted search (product filtering)
  • Custom SSL
  • Plan pricing good for up to $400K online sales per year

Enterprise By quote

  • All Pro features, plus:
  • Custom facets (product filtering)
  • Unlimited API calls
  • Premium account services
  • Express routing
  • Priority support
  • Strategic account management available

User Satisfaction

We realize that when you make a decision to buy Shopping Cart Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bigcommerce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bigcommerce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

78

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Bigcommerce User Reviews


Cristina 1 month ago
Verified
user



Tamara 2 months ago
Verified
user



Warren 3 months ago
Verified
user


What are Bigcommerce pricing details?

Bigcommerce Pricing Plans:

Standard – $29.95/month

  • No transaction fees
  • Unlimited Products
  • Unlimited Storage
  • Unlimited Bandwidth
  • Sales Channels
  • Responsive website
  • Single page checkout
  • Apple Pay
  • Coupons, discounts & gift cards
  • Shipping label discounts
  • Real time quotes
  • Professional reporting tools
  • Blog
  • Product ratings & reviews
  • Free sitewide HTTPS and dedicated SSL
  • Available ShipperHQ shipping rules engine
  • 24/7 live agent support
  • Optional special credit card rates from PayPal powered by Braintree
  • Plan pricing good for up to $50K online sales per year

Plus – $79.95/month or $71.95/month (billed annually)

  • All Standard features, plus:
  • Customer groups & segmentation
  • Abandoned cart saver
  • Plan pricing good for up to $150K online sales per year

Pro – $249.95/month or $224.95/month (billed annually)

  • All Plus features, plus:
  • Google customer reviews
  • Faceted search (product filtering)
  • Custom SSL
  • Plan pricing good for up to $400K online sales per year

Enterprise By quote

  • All Pro features, plus:
  • Custom facets (product filtering)
  • Unlimited API calls
  • Premium account services
  • Express routing
  • Priority support
  • Strategic account management available

What integrations are available for Bigcommerce?

Bigcommerce’s app marketplace is a carefully curated selection of top third-party apps and integrations. Bigcommerce offers fewer apps than competitors like Shopify because it prefers a curated experience, where its customers can trust the reputation, quality, and customer service of the application provider. Some popular customer applications include:

  • Netsuite ERP
  • Nextopia
  • Hubspot
  • Yotpo
  • JustUno
  • Stitch Labs
  • Brightpearl
  • Avalara
  • ShippingEasy
  • AfterShip
  • Ordoro
  • Zendesk

Bigcommerce also supports integrations with the following business systems and applications:

  • Salesforce
  • Facebook
  • Zendesk
  • MailChimp
  • Olark
  • Google
  • Ordoro

User reviews


User reviews in total: 10

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The most favorable review

Cristina

1 month ago


Pros: We have 4 years of experience using BigCommerce, and we never had a single problem with it, not even a small one. BigCommerce helped us understand that we don't have to be passionate techies in order to create customer-friendly pages, and that was critical for the confidence in our business. The best part of it was having an intuitive dashboard with directions, and a support crew ready to answer at any point of time. They know absolutely everything, and they respond in only few minutes! Overall, e-commerce is made easy, in particular offering new products, adding extensive descriptions, or reworking old content. You won't even be challenged by the promotional banners, where you can do promotions to improve your sales. I guess that's your main question: Does it improve sales? It does!

Cons: Absolutely nothing, maybe just a visual thing I mind: product reviews are placed very low (on the bottom of the page), and I think they should be more obvious. That's everything.

The least favorable review

Tara

2 months ago


Pros: There is a great variety of templates to make your website attractive, and you can even customize them to make it feel personal. I was convinced of the power of BigCommerce from the free trial, and I was amazed by how easy and friendly it is. The dashboard is lovely, and the feature suite is robust. It also has an enviable storage, I must say. I'm still using the trial, but I'm seriously considering switching to a paid plan, I really like this program for my business.

Cons: I love the program, that's clear, but I'm still not sure whether I can afford the price. Don't get me wrong, it is a proper investment, but due the fact that I'm just launching online, I need something cheaper, and there are interesting options out there. Losing the power of BigCommerce will hurt, so I still don't know. If I had to make a suggestion, I'd tell them to prolong the trial, 15 days is simply not enough to familiarize with the features and to make a decision.

Published 1 month ago
Verified
user
We have 4 years of experience using BigCommerce, and we never had a single problem with it, not even a small one. BigCommerce helped us understand that we don't have to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
There is a great variety of templates to make your website attractive, and you can even customize them to make it feel personal. I was convinced of the power of...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
BigCommerce is backed by a proper IT company, not just a wanna be experts who promise technical support, but deliver nothing. I have 18 years of experience in the branch,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We were using Yahoo (current Aabaco) for almost ten years, and knowing how technology had advanced in the meanwhile, we wanted a fresh start. The process of finding a new...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Great uptime and great features, these are the ones I like the most: cost-orientated startups and small businesses find it extremelly scalable, because they can develop...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Hats down for their customer service, that's something surreal! That was a number one priority for me to choose BigCommerce, and it will stay so when somebody asks me why...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
These are my favorite features: Complete integration with Google Shopping and PayPal, Printable orders, and Automated and easy access to orders and purchases. In the...



What do you think about this review? Great Poor
Christopher
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Published 5 months ago
Verified
user
I am a former Miva Merchant user, and I am familiar with BigCommerce for about a year. What I didn't like about Miva was that there were too many modules, and they were...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I've never seen better customer support, that's the thing. There is always a positive adviser on the other side of the line to help me maintain the website, or make it...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
BigCommerce helped our business to be noticed and respected. We are, in fact, a very small company, but nobody can notice that on the web. Thanks to this platform, we...



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