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User review of BigContacts

An informative tool that you can actually navigate

- by Cecilia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The information is just there, at everyone's disposal, and everyone can check it or update it. We follow all the schedules, and we get calendar reminders for all activies. The software keeps me on track, and that's something I really appreciate. Good job!

What aspects are problematic or could work better?

Pulling reports off annoyes me, but not always. Probably there is something more in the report section that I need to understand before I become a 100% reliable user. Nothing to blame on the company though, they are just perfect.

What specific problems in your company were solved by this product?

We make client information quite obvious, so that we wouldn't fail to serve a client under any circumstances. It obviously increased our reputation.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.