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BigContacts Review

BigContacts
Our score: 9.0 User satisfaction: 100%

What is BigContacts?

BigContacts is a web-based platform that stores contact data, notes, and history into a place where users also have easy and quick access whenever they need it and wherever they may be. The platform also allows users to easily assign tasks, share calendars, and distribute contacts. With a user-friendly dashboard that is easy to navigate, read, and edit, users can also customize it to contain specific information about their contacts to improve workflow and work output.

Overview of BigContacts Benefits

  • View all Contact history from a single screen
  • Manage your Calendar, Tasks & Opportunities
  • Capture & store all Email communication

Overview of BigContacts Features

  • Contact Dashboard
  • Task Module
  • Unlimited Storage
  • Easy Customization
  • Unlimited Data storage
  • Team Calendar
  • Mobile Access
  • Capture & Store all Email
  • Custom Reports
  • Secure (SSL) Connection
  • Email Marketing
  • Sales Tracking Module
  • Email & Letter Templates
  • Webforms
  • Outstanding Support

BigContacts Position In Our Categories

Knowing that companies have specific business-related needs, it is prudent they avoid purchasing a one-size-fits-all, ”best” software solution. Regardless, it is hard to try to pinpoint such application even among recognizable software products.
The correct thing to undertake is to shortlist the different important functions that necessitate careful thought including key features, plans, technical skill ability of the users, business size, etc. Thereafter, you must double down on the research thoroughly. Read these BigContacts analyses and scrutinize each of the solutions in your list more closely. Such comprehensive research ascertains you keep away from ill-fitting applications and buy the one which offers all the function your business requires.

Position of BigContacts in our main categories:

TOP 50

BigContacts is one of the top 50 CRM Software products

TOP 50

BigContacts is one of the 50 Sales Software products

If you are considering BigContacts it may also be beneficial to examine other subcategories of Sales Software gathered in our database of SaaS software reviews.

Every enterprise has its own characteristics, and can require a specific Sales Software solution that will be designed for their company size, type of clients and staff and even individual industry they support. It's not wise to count on getting an ideal software that is going to work for every business no matter what their history is. It may be a good idea to read a few BigContacts Sales Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your workers. Do you need an easy and straightforward service with just elementary functions? Will you really use the complex tools required by experts and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable service that will fit your budget.

How Much Does BigContacts Cost?

BigContacts Pricing Plans:

Free Trial

Big

$10/user/month

Bigger

$20/user/month

Biggest

$30/user/month

Big – $10/user/month or $5/user/month (Annual)

  • 1,000 Total Contacts
  • 2GB Total File Storage
  • Contact Management Module

Bigger – $20/user/month or $15/user/month (Annual)

  • 10,000 Total Contacts
  • 10GB Total File Storage
  • Email Integration
  • Sales Tracking Module
  • Email Marketing Module
  • System Reminders & Alerts
  • Google Contacts Sync
  • MailChimp Sync

Biggest – $30/user/month or $25/user/month (Annual)

  • All Bigger features
  • 50,000 Total Contacts
  • 50GB Total File Storage
  • Google Calendar Sync
  • Outlook Synchronization
  • Social Media Tracking
  • API Access

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BigContacts reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BigContacts. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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BigContacts Comparisons

BigContacts user reviews

I don’t know how I would manage my business without this amazing CRM

Read full review >
Chad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

We got what be paid for, but navigation was tricky

Read full review >
Roland
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2018 Company Size: 11-50 Employees Industry: Warehousing

Review of BigContacts

Read full review >
Kristine
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.09.2018 Company Size: More than 100 Employees Industry: Recreational Facilities and Services

An informative tool that you can actually navigate

Read full review >
Cecilia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.05.2018 Company Size: More than 100 Employees Industry: Education Management

You won’t find a better CRM system on the market! Same goes for their support!

Read full review >
Gina
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.05.2018 Company Size: More than 100 Employees Industry: Financial Services

What are BigContacts pricing details?

BigContacts Pricing Plans:

Free Trial

Big

$10/user/month

Bigger

$20/user/month

Biggest

$30/user/month

Big – $10/user/month or $5/user/month (Annual)

  • 1,000 Total Contacts
  • 2GB Total File Storage
  • Contact Management Module

Bigger – $20/user/month or $15/user/month (Annual)

  • 10,000 Total Contacts
  • 10GB Total File Storage
  • Email Integration
  • Sales Tracking Module
  • Email Marketing Module
  • System Reminders & Alerts
  • Google Contacts Sync
  • MailChimp Sync

Biggest – $30/user/month or $25/user/month (Annual)

  • All Bigger features
  • 50,000 Total Contacts
  • 50GB Total File Storage
  • Google Calendar Sync
  • Outlook Synchronization
  • Social Media Tracking
  • API Access

What integrations are available for BigContacts?

  • Twitter
  • Skype
  • PieSync
  • Microsoft Outlook
  • LinkedIn
  • MailChimp
  • Campaign Monitor
  • Google Calendar
  • ActiveCampaign

BigContacts average rating:

Average score
5/5 (12 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Gina

PROS: Big Contacts CRM skips long learning curves, and takes you straight to an outstanding CRM. It is tailored for changing database details or adjusting reports. However, I think its strongest side is the easy setup, and I believe that every business will know to appreciate that.

CONS: The only thing that stained my BigContacts experience was the time I spent to find it. You wouldn't believe all the programs I had to investigate and compare! But I am glad I did it, otherwise I would probably neglect this awesome marketing solution, just as friendly, efficient, and professionally backed up as I wanted it to be. I don't perceive it as a tool-it is my faithful job partner!

Reviewed 1 year ago

Read full review >

The least favorable review

Jeanette

PROS: I am working as a Virtual Assistant in a company for home party services, and I am currently supporting the work of three directors. I honestly enjoy my job, especially when listing is involved. With BigContacts I am able to keep up with my tasks, and to prioritize the most important ones. I'm importing clients accurately for each employeer, and I benefit from the program's auto pilot to email new contacts when necessary.

CONS: I deal frequently with duplicate contacts, because our current contacts change emails without me being notified. I would like an alert, or at least a mechanism to ignore contact information that can't be used. At the same time, I understand how difficult it would be to find a merging solution that will save contacts from getting lost permanently.

Reviewed 2 years ago

Read full review >

More reviews from 12 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I don’t know how I would manage my business without this amazing CRM

Read full review >
Chad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: It left me with an open mouth to see how easy and maintainable this software is. I had questions, obviously, but they were of no concern with such an awesome support team.

CONS: I would like the system to delete incorrect files in case you attach them to an important email. That would help. There is space for other email improvements too, for instance a movable email window.

What do you think about this review? Great Poor

We got what be paid for, but navigation was tricky

Read full review >
Roland
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2018 Company Size: 11-50 Employees Industry: Warehousing

PROS: There is an awesome 'Want to buy' category, where all of my potential customers are being displayed. I send requests to them, and I get the job done without doing 'mental experiments' to analyse people's motivation. Who said money doesn't buy happiness?

CONS: They correct spelling automatically, which is a good thing in most cases. However, entering names of companies does get tough, because they don't display the actual name in the drop down, but the closest correctly spelled version (D & M , or D an M will be displayed as D and M).

What do you think about this review? Great Poor

Review of BigContacts

Read full review >
Kristine
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.09.2018 Company Size: More than 100 Employees Industry: Recreational Facilities and Services

PROS: BigContacts is a management platform that gives a consolidated overview on a multitude of information in a user-friendly manner. The sections look modest at the first sight, but they reveal an incredible amount of information essential to the sales team's survival.

CONS: Nothing more than the normal scope of occasional technical errors, but with an attentive team there is nothing to worry about.

What do you think about this review? Great Poor

An informative tool that you can actually navigate

Read full review >
Cecilia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.05.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: The information is just there, at everyone's disposal, and everyone can check it or update it. We follow all the schedules, and we get calendar reminders for all activies. The software keeps me on track, and that's something I really appreciate. Good job!

CONS: Pulling reports off annoyes me, but not always. Probably there is something more in the report section that I need to understand before I become a 100% reliable user. Nothing to blame on the company though, they are just perfect.

What do you think about this review? Great Poor

You won’t find a better CRM system on the market! Same goes for their support!

Read full review >
Gina
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.05.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: Big Contacts CRM skips long learning curves, and takes you straight to an outstanding CRM. It is tailored for changing database details or adjusting reports. However, I think its strongest side is the easy setup, and I believe that every business will know to appreciate that.

CONS: The only thing that stained my BigContacts experience was the time I spent to find it. You wouldn't believe all the programs I had to investigate and compare! But I am glad I did it, otherwise I would probably neglect this awesome marketing solution, just as friendly, efficient, and professionally backed up as I wanted it to be. I don't perceive it as a tool-it is my faithful job partner!

What do you think about this review? Great Poor

Great Product

Read full review >
Penny
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.04.2018 Company Size: 11-50 Employees Industry: Accounting

PROS: The product is easy and simple to use, and it helps us organize our products. I keep track on each phase of my work, and I always know whom I should follow or contact. 10 out of 10, that's my grade for this program.

CONS: I disliked the fact that there is a new window opened for everything I click on, even by mistake. However, the support team dealt with it, and there is nothing to worry about anymore.

What do you think about this review? Great Poor

We track customer data and take notes very efficiently

Read full review >
Rene
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2018 Company Size: More than 100 Employees Industry: Construction

PROS: It's not just that we're taking notes undisturbed, but we keep comprehensive history of all previous conversations. We linked it to Outlook, and we email all of our contacts easily.

CONS: Not all reports have the same quality, some of them are difficult to modify, while some can't even be ran.

What do you think about this review? Great Poor

Fantastic features packed for effortless CRM

Read full review >
Darin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2018 Company Size: More than 100 Employees Industry: Chemicals

PROS: This is the fifth happy year of working with BigContacts, and it brought nothing but success in our company. We did an amazing job with transitions and realignment of territories, since information was packed and served for everyone that took over a position.

CONS: I struggled to learn reporting, but everything good comes with a price. I've understood how good it is, and for five years already I have nothing to complain. 16 people in our team are working with BigContacts, and none of them can say a bad word about it. Everyone is impressed.

What do you think about this review? Great Poor

It’s not perfect, but it suits all our needs

Read full review >
Miriam
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.02.2018 Company Size: 1-10 Employees Industry: Human Resources

PROS: It displays all contact history and important information on a single page, and that's really the luxury of few! We did a long (painful!) research to discover something that intuitive, and it worked. We were positively surprised by its responsiveness, having in mind how cheap it was.

CONS: I wouldn't bet on their reporting, that's probably their Achille's heel in terms of competition. Wasn't that impressed by the dashboard either, it displayed confusing charts we didn't want to use. Finally, we know we're not paying that much, but the toolkit is really basic for an CRM.

What do you think about this review? Great Poor

The CRM dream of one small business

Read full review >
Lena
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2018 Company Size: 11-50 Employees Industry: N/A

PROS: The marketing feature is among the best I've ever seen, and it facilitates reporting. Everything easy, everything on time-that's my definition of BigContacts.

CONS: One problem remained unsolved even after purchasing the platform: I'm still unable to delete contacts massively! Again, I haven't explored the platform completely, so it might be that I don't know how. Secondly (this is definitely not possible in the system!), I can't send information updates to contacts that are already inserted in the system.

What do you think about this review? Great Poor

Incomparable CRM platform

Read full review >
Greg
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.01.2018 Company Size: 11-50 Employees Industry: Accounting

PROS: We've been using BigContacts for few months already, and we are impressed by its effectiveness and usability. It helps us organize our work, and it does a really good job for setting appointments with clients. In fact, having an online contact manager is a good idea for every firm that wants to differentiate between activities, or to do multitasking.

CONS: Browsing delays spoil the picture a bit, but I believe this is due to the multitude of cache on the page. If I had to insinuate an improvement, I would definitely suggest lesser cache.

What do you think about this review? Great Poor

Keep up with your tasks

Read full review >
Jeanette
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2018 Company Size: 1-10 Employees Industry: Information Services

PROS: I am working as a Virtual Assistant in a company for home party services, and I am currently supporting the work of three directors. I honestly enjoy my job, especially when listing is involved. With BigContacts I am able to keep up with my tasks, and to prioritize the most important ones. I'm importing clients accurately for each employeer, and I benefit from the program's auto pilot to email new contacts when necessary.

CONS: I deal frequently with duplicate contacts, because our current contacts change emails without me being notified. I would like an alert, or at least a mechanism to ignore contact information that can't be used. At the same time, I understand how difficult it would be to find a merging solution that will save contacts from getting lost permanently.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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