CRM with easy customization

What are the best aspects of this product?

The fields, layouts, views, and workflows are customizable. BIGContacts also enables us to define user roles and permissions for our team members. We can generate custom reports to track important business performance metrics and use advanced filters to sort through business data with ease.

What aspects are problematic or could work better?

Emails with images sent through BIGContacts are slow to load.

What features/services would you like to see in future versions of this product?

Direct integration with Slack would be a great add-on for our business.

What specific problems in your company were solved by this product?

We required a tool that was adaptable according to our business processes. BIGContacts has proven to be a highly effective choice for the same. We can easily craft workflows that suit our team’s needs. This has contributed to an improvement in our business productivity along with an enhancement in our customer retention levels.

Are you a current user of this product?

No