CRM with powerful marketing capabilities

What are the best aspects of this product?

Automated email follow-ups save a lot of time. We use the contact database to personalize all interactions with our clients and delight them. It is easy to track the engagement levels for these emails using detailed reports. We also use the tool to set up templates to eliminate the effort of rewriting emails.

What aspects are problematic or could work better?

Speed lags occur here and there. We relayed this to the support team, and some improvements have been made recently.

What features/services would you like to see in future versions of this product?

It would be great to have more native integrations in the future.

What specific problems in your company were solved by this product?

BIGContacts CRM has had a positive impact on our marketing campaigns. We use it to personalize messages, create automated drip sequences, and monitor campaign performance. The tool helps us trigger emails based on clients' activity and preferences, ensuring that only the most relevant emails are delivered to them.

Are you a current user of this product?

No