User review
of BigContacts
Delivers what it promises
-
by N K Samuel Guria
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Features like email marketing, social media tracking, reminders, sales pipeline, etc., make BIGContacts a great CRM tool. We found the advanced search and reporting feature to be quite valuable. The web-based access helps everyone in our team stay updated with the latest happenings.
What aspects are problematic or could work better?
Pulling some of the reports gets challenging at times. The mobile app also has scope for improvement in certain aspects.
What features/services would you like to see in future versions of this product?
We have used Nimble and Apptivo before switching to BIGContacts.
What specific problems in your company were solved by this product?
this product help me in many problems like financial reports and data
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Education Management
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
average
What is your total annual cost for using this product?
average
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
no
