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User review of BigContacts

Easiest contact management system

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use this CRM to keep contact data organized and improve our customer experiences. What we like the most about BIGContacts

What aspects are problematic or could work better?

Lag in the software’s speed is one area that BIGContacts can improve upon.

What features/services would you like to see in future versions of this product?

We would like to see the mobile version be as functional as the desktop version in the future.

What specific problems in your company were solved by this product?

Our customer retention levels were dropping before we adopted BIGContacts. The tool has helped us deliver more personalized services to our customers. We use it to store custom information for contacts and take notes for future reference

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Key Features

Integrations
5
amazing
Collaboration Features
5
amazing
Mobile Support
5
amazing
Customization
5
amazing

Security & Support

Security
4
very good
Customer Support
5
amazing