What are the best aspects of this product?
We use this CRM to keep contact data organized and improve our customer experiences. What we like the most about BIGContacts
What aspects are problematic or could work better?
Lag in the software’s speed is one area that BIGContacts can improve upon.
What features/services would you like to see in future versions of this product?
We would like to see the mobile version be as functional as the desktop version in the future.
What specific problems in your company were solved by this product?
Our customer retention levels were dropping before we adopted BIGContacts. The tool has helped us deliver more personalized services to our customers. We use it to store custom information for contacts and take notes for future reference
Are you a current user of this product?
No
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Accounting
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
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