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User review of BigContacts

Great CRM choice for task management

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

BIGContacts has been a game changer for our business. It is now much easier to track deadlines and manage to-do lists. We use this CRM application to automate repetitive tasks and monitor business performance. It also lets us store relevant information related to clients using notes and custom data fields within contact records.

What aspects are problematic or could work better?

Connecting the webform was a challenge initially. However, we received instant assistance from the support team, which made it possible to connect the forms with the CRM tool.

What features/services would you like to see in future versions of this product?

Improved performance of the mobile version would be highly useful.

What specific problems in your company were solved by this product?

Scattered business data was a huge challenge for us. BIGContacts has allowed us to bring all key business functions and information to one place, making it easier to meet customer expectations. It is also much more convenient to keep everyone in our team on the same page. We highly recommend this CRM tool to any small business in need of a powerful and intuitive contact management system.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Business Supplies and Equipment

USAGE & IMPLEMENTATION

FEATURE DETAILS

Key Features

Integrations
5
amazing
Collaboration Features
5
amazing
Mobile Support
5
amazing
Customization
5
amazing

Security & Support

Security
5
amazing
Customer Support
5
amazing