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User review of BigContacts

Incomparable CRM platform

- by Greg

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We've been using BigContacts for few months already, and we are impressed by its effectiveness and usability. It helps us organize our work, and it does a really good job for setting appointments with clients. In fact, having an online contact manager is a good idea for every firm that wants to differentiate between activities, or to do multitasking.

What aspects are problematic or could work better?

Browsing delays spoil the picture a bit, but I believe this is due to the multitude of cache on the page. If I had to insinuate an improvement, I would definitely suggest lesser cache.

What specific problems in your company were solved by this product?

I wouldn’t list problem by problem, that would take too much. I think it would be far better to say that BigContacts solved all of our problems. Better structure, personal organization, enhanced communication…and many other things that prolonged our list of clients. We are very grateful for it.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.