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User review of BigContacts

Keep up with your tasks

- by Jeanette

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I am working as a Virtual Assistant in a company for home party services, and I am currently supporting the work of three directors. I honestly enjoy my job, especially when listing is involved. With BigContacts I am able to keep up with my tasks, and to prioritize the most important ones. I'm importing clients accurately for each employeer, and I benefit from the program's auto pilot to email new contacts when necessary.

What aspects are problematic or could work better?

I deal frequently with duplicate contacts, because our current contacts change emails without me being notified. I would like an alert, or at least a mechanism to ignore contact information that can't be used. At the same time, I understand how difficult it would be to find a merging solution that will save contacts from getting lost permanently.

What specific problems in your company were solved by this product?

I don't spend ages trying to clarify issues with my directors, and I am still more efficient than I used to be. We both have instant access toour clients, and know quite well how work is going.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.