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User review of BigContacts

The best CRM for sales

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The sales pipeline can be customized easily. We use it to keep track of the current position of prospects. It is also easy to move these deals forward in the pipeline by simply dragging and dropping them. Our sales team uses BIGContacts to communicate internally and schedule appointments with clients.

What aspects are problematic or could work better?

We have to score leads manually. It would be great if the tool offered AI-powered functionality for qualifying leads.

What features/services would you like to see in future versions of this product?

We would like to see an improvement in the speed and performance of the mobile version.

What specific problems in your company were solved by this product?

BIGContacts has been a reliable support for our sales team and enabled them to close deals faster. All the relevant sales data can be accessed from a central platform. Plus, it is easier to stay on top of deals with instant alerts and automated reminders. We have also been able to make more profitable business decisions using insights from the reports created using BIGContacts.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Market Research

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Key Features

Integrations
5
amazing
Collaboration Features
5
amazing
Mobile Support
4
very good
Customization
5
amazing

Security & Support

Security
5
amazing
Customer Support
4
very good