What are the best aspects of this product?
The best part about this CRM tool is its simplicity and ease of use. The tool had a minimal learning curve and was easy to implement. BIGContacts also has extensive help resources and a support team that answers questions promptly. The tool’s interface is intuitive and easy to use. The CRM tool’s features have helped us utilize our business data efficiently and strengthen our customer relationships.
What aspects are problematic or could work better?
There is no way to locate and eliminate duplicate contact records.
What features/services would you like to see in future versions of this product?
We would like to see more advanced features such as AI-powered lead qualification, sales forecasting, etc.
What specific problems in your company were solved by this product?
BIGContacts has allowed us to bring all essential customer information to a single place. This improved accessibility to data has made our customer interactions much more relevant and personalized. As a small business with limited resources, we benefited considerably from the tool’s clean interface. It has helped streamline our daily operations and empowered us to make data-backed decisions for our company.
Are you a current user of this product?
No
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Computer Software
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