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User review of BigTime

Best resource for professional services firms

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love that BigTime is a trusted company that is easy to work with and offers affordable rates.

What aspects are problematic or could work better?

The hours can be long and if you work for a big company there is always something coming up.

What features/services would you like to see in future versions of this product?

You may not feel like you have a lot of control over your own work so if you have a control over your own work it would be better.

What specific problems in your company were solved by this product?

I know BigTime is a service for professionals, but I use it for my personal needs since it is so affordable. I don't have to worry about the latest software when I need to do a bit of technical work. I love that I can ask my BigTime specialist to do something for me and they will be able to do it. I also love that I get to chat with my specialist when I need help troubleshooting a problem. BigTime is an easy and affordable way to get help with my technical needs.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$30/mo

What is your total annual cost for using this product?

$90

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Client Invoicing

Project Accounting/Revenue Recognition
3
ok

Project Resources Management

Budget Tracking
4
very good
Skills Tracking
4
very good
Resource Loading/Scheduling
3
ok

Administration

Workflow
3
ok
Automated Reminders
4
very good
Policy Compliance Agreement
3
ok
User, Role, and Access Management
4
very good

Platform

Reporting
4
very good
APIs/Integration
3
ok
Internationalization
3
ok
Performance and Reliability
3
ok