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User review of BigTime

Big Time is the best!

- by Victoria Perez

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The best part of Big Time is how customizable, user-friendly, and fairly priced it is.

What aspects are problematic or could work better?

There's nothing I can currently think of that Big Time would need to improve. I have had no issues thus far.

What specific problems in your company were solved by this product?

With Tracker RMS, invoicing would take over 2 hours to complete because of the constant errors the software makes. With Big Time, invoicing will only take about 30 minutes to an hour, which will save my team a lot of time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Tracker RMS

Why did you decide to change it?

Tracker would make lots of errors in the invoicing process that we would have to fix manually.

Are you satisfied with the change?

Absolutely!

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$250

What is your total annual cost for using this product?

$1200

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes

FEATURE DETAILS

Client Invoicing

Invoice Creation and Delivery
5
amazing
Project Accounting/Revenue Recognition
5
amazing

Administration

Standard Integrations
5
amazing
Automated Reminders
5
amazing
User, Role, and Access Management
5
amazing

Platform

Reporting
5
amazing
APIs/Integration
5
amazing
Performance and Reliability
5
amazing
Mobile User Support
5
amazing
Offline
5
amazing