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User review of BigTime

Great Expense Tracking Software

- by Warren Richards

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

BigTime is a very userfriendly software, I like that I have the ability to track my team's time for invoicing as well as do my invoicing and send my invoices all from one place. Having the ability for all the time tracking, invoices, and payments all in one place is extremely helpful as well as being able to access remotely at anytime was a plus. BigTime is easy for employees to record their time and it gives managers the ability to track the time their employees spend on each projects.

What aspects are problematic or could work better?

The only issue I have found with BigTime so far is that I have to refresh it in a new window in order to see the changes that I made.

What features/services would you like to see in future versions of this product?

They can add a feature where we can easily change the format of the output reports. I know you can configure what data is exported and in what order, but it would be nice to be able to change the look.

What specific problems in your company were solved by this product?

My company uses BigTime for Organizing projects for over 1000 employees and tracking project profitability to budget by month.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

N/A

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Client Invoicing

Invoice Creation and Delivery
5
amazing

Project Resources Management

Budget Tracking
4
very good
Forecasting
4
very good
Client Portal
4
very good
Skills Tracking
4
very good
Resource Loading/Scheduling
4
very good

Administration

Workflow
5
amazing
Automated Reminders
5
amazing
Policy Compliance Agreement
5
amazing
User, Role, and Access Management
5
amazing

Platform

Reporting
5
amazing
APIs/Integration
4
very good
Internationalization
4
very good
Performance and Reliability
4
very good
Mobile User Support
5
amazing
Offline
5
amazing