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User review of BigTime

Great experience with Finances Online

- by Garrett Riggs

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Overall there are a lot of beneficial aspects of BigTime. The one that we look forward using the most is the report generating aspect. This will allow us to view, manage, and maximize the efficiency of our employees and business. It will allow us to provide a better and more reliable product to our customers. We had the opportunity to work with Neil and it was a great experience. He was very helpful and knowledgeable of the program.

What aspects are problematic or could work better?

The only aspect of BigTime that could be improved is the vehicle tracking and overtime/comp time tracking. There are ways to work around both of these aspects but if there was a more complete way to track these two items, it would be the perfect program.

What features/services would you like to see in future versions of this product?

The only features that I would like to see in the future are the vehicle tracking and the overtime/comp time tracking. Other than those two things, it is a very thorough program with a lot of beneficial options.

What specific problems in your company were solved by this product?

The specific problem that our company is solving is the report generating aspect in order to maximize the efficiency of our company. Being able to see the reports and the current efficiency of each employee is a huge benefit.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Civil Engineering

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

The cost of implementing this product is unknown as I am not the one who purchased the product.

What is your total annual cost for using this product?

Unknown

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Unknown

FEATURE DETAILS

Client Invoicing

Invoice Creation and Delivery
4
very good
Electronic Payments
4
very good
Project Accounting/Revenue Recognition
4
very good

Project Resources Management

Budget Tracking
4
very good
Forecasting
4
very good
Client Portal
4
very good
Skills Tracking
4
very good
Resource Loading/Scheduling
4
very good

Administration

Standard Integrations
4
very good
Workflow
4
very good
Automated Reminders
4
very good
Policy Compliance Agreement
4
very good
User, Role, and Access Management
4
very good

Platform

Reporting
4
very good
APIs/Integration
4
very good
Internationalization
4
very good
Performance and Reliability
4
very good
Mobile User Support
4
very good
Offline
4
very good