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User review of BigTime

Great tool for consulting company

- by James Porter

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use, mobile app is great for receipts. Allows for good reporting. Weekly training sessions are helpful, especially reporting session from Ben. Tracking of individual projects is nice.

What aspects are problematic or could work better?

When using on an airplane with weak internet, the application does not function as well as on the ground.

What features/services would you like to see in future versions of this product?

Having a data connector to a visualization tool like Tableau or Power BI would be very nice.

What specific problems in your company were solved by this product?

How are we tracking to budget? How many hours do we charge our clients for? How much time is not on client work?

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

No information provided by the reviewer.