- Home Professional Services Automation Software - PSA BigTime Sam & BigTime are great!
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User review
of BigTime
Sam & BigTime are great!
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by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Our representative, Sam, was great in terms of onboarding us and providing customer service. BigTime is user-friendly and easy to use.
What aspects are problematic or could work better?
The one change they could make it the ability to edit timesheets after they've been submitted.
What features/services would you like to see in future versions of this product?
Listed above!
What specific problems in your company were solved by this product?
We just started using this in the hopes to better track budget and hours.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Public Relations and Communications
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
ABAK
Why did you decide to change it?
N/A
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
N/A
What is your total annual cost for using this product?
N/A
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
N/A
FEATURE DETAILS
Project Resources Management
Budget Tracking very good
4
Administration
Automated Reminders very good
4
Platform
Mobile User Support very good
4
