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User review of BigTime

Simple and direct

- by Tianna

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

When it comes to our employees, not all of them are on the same level of tech savvy. This is why I really appreciated how this tool's time entry process was so direct and simple. Because of its user-friendliness, it wasn't difficult to transition our employees from a traditional time tracking process to this digital one.

What aspects are problematic or could work better?

I found it difficult to come up with necessary reports because this tool's reporting features were lacking. This lack means I can't look at multiple data ranges and use them for reports. I also can't take available information and represent it graphically. This is a shame because this tool could potentially be helpful when it comes to providing managers with knowledge and information that is actionable.

What specific problems in your company were solved by this product?

Using this tool has made it easier for us to find areas in our business that could be further improved. We've also been able to use this tool to speed up time entry searches on a project. Project audits are now also easier to conduct.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.