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User review of BigTime

the future

- by Gift Mwiru

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

easy to use expecially for first time users, expence management services, ability to manage invoices, the capability tointegrate freely with other accounting software, ability to make revenue projections, timely updated reporting, automated email notifications, etc.

What aspects are problematic or could work better?

the cost of implementation is quite expensive.

What features/services would you like to see in future versions of this product?

simplified navigation Application expecialy for mobile versions.

What specific problems in your company were solved by this product?

reduced paperwork and physical workforce, high cost of productions, poor financial decisions, difficulty in making audits, inadequate communication among stakeholders in the institution, poor time management.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

20%

FEATURE DETAILS

Client Invoicing

Invoice Creation and Delivery
5
amazing
Electronic Payments
4
very good
Project Accounting/Revenue Recognition
4
very good

Project Resources Management

Budget Tracking
5
amazing
Forecasting
5
amazing
Client Portal
4
very good
Skills Tracking
5
amazing
Resource Loading/Scheduling
3
ok

Administration

Standard Integrations
5
amazing
Workflow
3
ok
Automated Reminders
5
amazing
Policy Compliance Agreement
4
very good

Platform

Reporting
3
ok
APIs/Integration
4
very good
Internationalization
4
very good
Performance and Reliability
5
amazing
Mobile User Support
3
ok
Offline
3
ok