What are the best aspects of this product?
The best aspects of BigTime Software's product are its industry-leading time tracking, billing, and project management features tailored to meet the needs of professional services firms in various sectors such as accounting, architecture, engineering, consulting, creative, government contracting, IT services, and law firms. Using their software is a great experience.
What aspects are problematic or could work better?
Some users have reported that certain aspects of BigTime Software's product could work better, particularly in terms of user interface improvements and customer support. However, the overall experience with the software remains positive.
What features/services would you like to see in future versions of this product?
In future versions of this product, it would be beneficial to see enhanced integration capabilities with other popular tools and platforms, more customizable reporting options, and the addition of mobile applications to provide on-the-go access. Furthermore, incorporating advanced analytics and data visualization features would be valuable for users to gain deeper insights from their data.
What specific problems in your company were solved by this product?
This product from BigTime Software effectively addressed several specific problems within our company. It streamlined our time tracking and billing processes, eliminating manual errors and saving valuable time. Additionally, the project management features improved team collaboration and task assignment, leading to increased efficiency and better project outcomes. The software's industry-specific customization also catered to our unique needs as a professional services firm, resulting in a more optimized workflow. Overall, this product significantly improved our company's operational efficiency and productivity.
Are you a current user of this product?
Yes
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