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User review of BigTime

Wonderful customer service and wonderful product

- by Nancy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The software is easy to use and meets our needs. Their staff make sure that the program will suite our needs and that it will work for us. Whenever we had some issues they worked with us to make sure that the issues are fixed. They gave us some time for free usage because of the problems we had with the system.

What aspects are problematic or could work better?

BigTime is great tool but something that I don’t like is that I cannot access the program from any device. We couldn’t access the program from 10 asus Tablets and then we had to switch to notebooks.

What specific problems in your company were solved by this product?

BIgTime helps us to move to paperless time card reporting. It saves lot of time and money for printing time sheets. We are able to check the time for each employee or task and to increase our profits.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.