They contacted my client Directly!!

What are the best aspects of this product?

Nothing! They are too expensive. They have poor customer service. They are difficult to contact directly. They have not trained their salespeople that it's wrong to LIE!

What aspects are problematic or could work better?

I was only researching the software for a client through Quickbooks Online. My client and I decided it was too expensive and there are other payment services that are more effective so we decided to not download the product. Today, however, someone from Bill.com called my client directly at his place of business and tried to pressure him into purchasing. He misrepresented himself by saying that he 'works with me' and that was why he was calling! It totally jeopardized my relationship with my client! I'm horrified by these practices.

Are you a current user of this product?

No