User review
of Bill4Time
Very Handy
-
by Steven Thompson
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use, track hours and make reports to use.
What aspects are problematic or could work better?
Everything works pretty well as far as what is included as is.
What features/services would you like to see in future versions of this product?
Could use some type of project management tools.
What specific problems in your company were solved by this product?
Ease of billing clients.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Medical Devices
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It improved task coordination among our support staff and attorneys.
PRICING & COSTS
What was the cost of implementing this product?
Not sure, I am only a user
What is your total annual cost for using this product?
Not sure
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Do not believe so
FEATURE DETAILS
Finances
Accounting very good
4
Time tracking (for billing) very good
4
Administration
Case management very good
4
Document management very good
4
Client management very good
4
Matter management very good
4
For Decision Making
Reporting very good
4
Dashboards very good
4
Analytics very good
4
Productivity Tools
Mobile apps very good
4
Search and find very good
4
