Highly recommended

What are the best aspects of this product?

I like that more than anything else, BirdEye is gently reminding us to get reviews. They already help us accumulate reviews, and offer features that other groups don't have. Their support team is brilliant because their response is instantaneous, offer great tips and efficient followups, and help us incorporate data on our site.

What aspects are problematic or could work better?

It would be great for us to be able to easily integrate the systems we needed, but the support team is always onhand for any of our concerns.

What specific problems in your company were solved by this product?

Being able to increase reviews and minimize review collection on our own. We're able to cross-promote reviews from other social media platforms.

Are you a current user of this product?

No