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User review of Bitly

A trusted name in link shortening

- by Elsa

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Bitly makes it incredibly easy to turn those long, ugly URLs into simple, shareable links that we use for social content. One of the better features is its ability to look historically at what links performed best, since you can view your Bitly history anytime, and re-use them, which makes building an ongoing social content calendar much easier. Though I'm not a fan of them myself, you can also create QR codes with your Bitly links, and clicks are aggregated with your URL data. You can even create your own shortened links too.

What aspects are problematic or could work better?

The one major dislike I have is that at any time, a competitor can just add a "+" to the end of any of my Bitly links and see its performance data. I wish there was a way to make that information private.

What specific problems in your company were solved by this product?

It has cleaned up our tag-heavy URLs for cleaner social content. Though other platforms like Twitter have their own URL shorteners now, bitly is a recognized name that I believe our customers trust to click on.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Gambling and Casinos

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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